Privacy Policy

Introduction

Welcome to https://roof-battens-albury.thebestlocalpro.com (referred to as ‘Roof Battens Albury’ or ‘we’). We are dedicated to maintaining a safe and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy details how we collect, utilize, and safeguard your personal data in accordance with international standards and various regional privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec’s Law no. 25 on the protection of personal information in the private sector
The European Union’s General Data Protection Regulation (GDPR)
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s ConnectiCUT Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://roof-battens-albury.thebestlocalpro.com
Mobile applications and services provided by us
Interactive features on our platform
Any other services or products we offer through linked websites or platforms

Please be informed that this policy does not extend to third-party sites, apps, or services accessible through links on our website, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is designed to guide you when interacting with us in the following ways:

Using our applications and services as an authorized user
Visiting websites linked to this Privacy Statement
Communicating with us via newsletters, emails, calls, or texts/SMS messages

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: Details related to your registration and account creation.
Payment Information: Credit card details, billing addresses, and transaction records for processing payments.
Financial Information: Bank account information, investment portfolios (if provided), or other financial data relevant to our services.
Purchase Information: Products or services bought from us, including quantities, prices, and order dates.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to enhance user experience.
Location Data: Geolocation information provided when you use our location-based services.
Feedback: Comments, reviews, and suggestions you share with us regarding our products or services.
Social Media Information: Data from social media platforms when you interact with our content or engage with us on these platforms.
Product Information: Details about the products you view, search for, or purchase on our website.

We obtain this data through direct user input, automatic collection methods (like cookies and log files), and third-party service providers who assist in data processing.

Cookies

Cookies are small text files placed on your device to improve your browsing experience and provide relevant services. We use cookies for several purposes:

Strictly Necessary: These ensure basic functionalities of our website, such as enabling you to log in.
Preference: Remembering your preferences and settings to personalize your experience.
Analytics: Tracking aggregated user data to understand website performance and usage trends.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are satisfied or if you withdraw consent (where applicable), we securely delete or anonymize your data. The retention periods vary based on legal requirements, business needs, and the specific type of data.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption for secure communication and data storage.
Engaging reputable third-party processing partners who adhere to strict data protection standards.
Regularly updating our security protocols to address emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under 18 years of age. If you are a parent or guardian and believe we have collected such data, please contact us using the details provided in the ‘Contact Us’ section, and we will take appropriate steps to ensure the deletion of that information.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Accessing and requesting copies of your personal data held by us.
Correcting or updating inaccurate or incomplete data.
Erasing or deleting your data from our systems.
Restricting the processing of your data under specific circumstances.
Portability of data, allowing you to receive a copy of your data in a structured, commonly used format.
Objecting to certain uses of your data based on legitimate interests.
Filing appeals or complaints with us and relevant supervisory authorities.
Withdrawing consent for data processing activities (where such consent is required).

To exercise these rights, please reach out to our privacy team at the contact details provided below. We will respond within the time frame prescribed by applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage users to review this page periodically for any updates.

Contact Information

For any inquiries related to privacy, data requests, unsubscriptions, or if you have concerns about this Policy, please contact us:

Via email: [email protected]
By post: Roof Battens Albury Privacy Team, [Address], [City, State, ZIP Code]